Page 181 - Self-Study Report for Institutional Accreditation

was to ensure the appropriate governance of the ERP process (see document titled, OCCS ERP Transition Planning Team Draft Report: Business Process Modules: Programme/Course in Appendix 4.18). The OCCS Transition Planning Team commenced its work on 31 October 2016. The Transition Team was required to:
● review business process documents;
● delegate/allocate tasks or roles as identified in the business process
documents;
● determine the human resources needs at each Site;
● match appropriate personnel with required implementation tasks;
● identify human resource implications (gaps and additional resources);
● identify technological resource implications (gaps and additional resources);
● document skills training needs; and
● recommend ways of addressing identified implementation challenges.
A very important development or spin-off from the recommendations of the transition exercise was the establishment of the OCCS ERP Unit. Working out of the Director’s Office and comprising two Subject Matter Experts (SME’s) and an Enterprise Applications Analyst (EAA), its objectives are as follows:
1. Support the implementation of the Open Campus business processes within OCCS as it relates to Banner and ARGOS every semester.
2. Act as liaison/link between the central Open Campus ERP Unit and OCCS in addressing required changes and resolving system conflicts.
3. Conduct live demonstrations/presentations on the use of Banner as requested or recommended.
4. Design and implement training and development material that will continuously upgrade the skills and capabilities of Site staff in their use of Banner. (CPE Banner related queries emanating from Sites can be sent to the OCCS ERP Team and requests can be made of them for any training deemed necessary/complementary to the delivery of CPE courses and training by the OCCS).
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