Page 211 - Self-Study Report for Institutional Accreditation

Opportunities for Improvement
1. The Open Campus should seek to reactivate the discussion on the stalled Student Complaint policy/facility, and the Student’s Bill of Rights in order to secure their formal adoption by the University.
2. Adequate resources (in the form of courses, learning experiences) should be provided by the Campus for more training for Guild Councillors.
3. Access to students’ emails would significantly improve the Guild capacity to communicate effectively with the student population. The Open Campus therefore needs to seek a solution which would allow the Guild to have some means of communicating with the student population, whilst at the same time ensuring that any concerns about violations of students’ confidentiality or other ethical considerations are properly addressed. It must be noted however that discussions are presently ongoing to see whether the problem can be addressed, once there is an upgrade to the Student Information Management System.
It is possible through dialogue and good faith to ensure that these recommendations are implemented. Success in this regard would lay the foundation for a further strengthening of the relationship between the Guild and the Campus’s leadership team, as well as with members of the wider Open Campus community.
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