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Performance Management Framework (PMF). As noted in Chapter 7, the aim of the study was to:
● Gather relevant data to determine the status of The UWI Open Campus prior to the start of the project.
● Use the baseline data to determine the development and progress of the project in terms of its impact on The UWI Open Campus at the end of the project.
● Establish a data baseline for the project that will become the point of reference for ongoing assessment of progress against expected achievements.
The data collection tools were:
  The 2013 Graduate Tracer Survey;
  The Employers Satisfaction Survey (2015/2016);
  Needs Assessment Survey, 2013; and
  Findings from the SAR for Institutional Accreditation, 2012.
The above studies all resulted in institutional improvement through the use of evidence-based decision-making. Below are some of the studies conducted and how they assisted in improving the operations and practices of the Campus. These studies include but are not limited to Pass and Failure Rates Analysis, First Year Retention Analysis, Student End of Course Evaluations and Process Re-Engineering in conjunction with the Open Campus ERP Project (See Appendix 7.19: Mid-Cycle Review Report, 2016).
The QAU Quality Assurance Reviews and Evaluations
As discussed earlier in this chapter, the QAU conducts quality assurance reviews and evaluations of all UWI teaching programmes. The QAU QA review process follows the cycle shown below:
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