Page 384 - Self-Study Report for Institutional Accreditation

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At the start of each semester (including summer session), coaching assignments are arranged based on the participation of a CC in the CTCC001 course. During this course, CCs identify potential challenges related to delivery of a course, and the PDT member assigned will address such challenges through coaching or tutorial sessions/materials. Depending on the topics, these tutorials may be recorded and distributed to other PDT members and PMS for delivery to other facilitators outside of the coached courses.
Coaching sessions during delivery of a course provide tutors and CCs an informal setting to raise concerns or challenges that can be addressed through mentorship or tutorial sessions. Responses to these needs are addressed in small groups or on an individual basis, depending on the challenge. After each semester, a thorough facilitator evaluation is conducted in which all members of the PDD team review and identify strengths and weaknesses of those involved in the delivery of courses (CCs and tutors/GFs). During this review, PDT will note themes generated related to skills, knowledge or competencies that are affecting performance, and will review these as a team for consideration as areas for expansion in training plans. Relevant data are also collected from the Course Coordinator/Instructor and tutors’ reports to assist with the evaluation exercise and to provide data to support the facilitators’ training needs.
In the recruitment and selection process, pertinent data are also collected through questionnaires which inform training needs. New and existing facilitators are required to participate in Technology Training (Tech Quest 1 and 2) designed to ascertain facilitators technology skills and development needs, before the start of teaching and during the teaching process. Facilitators are provided with ongoing training in this area by our Learning Support Specialists to ongoing development of their technology skills to engage students and improve instruction via the use of various technology tools At the end of each semester, data are also collected from the Pass/Fail results by reviewing the results for each course from Exam Department and the facilitators’ end-of-semester reports. Information collected by PDD is used