Page 110 - Self-Study Report for Institutional Accreditation

mechanisms to facilitate its approach to student success, for example, the BUS has identified student success as one of its key performance indicators for the current University Strategic Plan. As noted earlier, the Campus is required to analyse its students’ pass and failure rates (any course with failures more than 25%). In addition, the Campus has to indicate what it will be doing to improve the student experience in those courses. Key performance indicator is work-in-progress.
52. 70 per cent of applicants receive an offer within one month of submission of Application.
The Registry has noted that approximately 80 per cent of applicants who upload documents electronically are given an offer in between 3-4 weeks. This key performance indicator is a work-in-progress.
53. 100 per cent of applicants who do not meet the matriculation requirements are forwarded to PLA Officer for processing
This Action was not, in practice, an appropriate role for the PLA Officer. Instead, the Campus currently ensures that at least 50% of applicants who do not submit their supporting documents receive a conditional offer (based on what qualifications the students indicate that they have) within 4-5 weeks
These service level standards are contingent on adequate staffing levels and working conditions, and the dates scheduled for ‘Assessment Committee’ meetings in the case of Graduate Programmes.
The Recruitment and Admission Section of the Registry has the delegated authority to make offers under the prescribed requirements in the case of undergraduate and continuing and professional education programmes. However, in the case of postgraduate programmes, this authority lies with
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