Page 325 - Self-Study Report for Institutional Accreditation

Also important, along with the dissemination of information and staff sensitization of the strategic plan, is its effective implementation. To this end, the Campus has evaluative mechanisms in place, which will be discussed next.
The UWI Open Campus Performance Management System
The UWI Open Campus has a robust performance management system through which members of staff are held accountable for the contribution they make to the overall strategic agenda of the campus. However, the processes for performance management vary according to staff category. Each year in accordance with rules and regulations, The HR Department circulates correspondence to Heads of Department (HODs) informing them of staff within their division who are eligible for promotion, renewal of contract etc. and reminding HODs of the annual appraisals process.
To meet the training needs of staff, the HR Department reviews the appraisal documents to determine the training and development needs of staff. Meetings of the Open Campus Leadership Team are held bi-monthly and provide a platform for Divisional Heads to report on strategic matters impacting their respective areas of responsibility. Decisions are also made at this level on resource allocation and any adjustments to strategic goals set for the Campus.
The intention of these bi-monthly meetings is to ensure that the leadership team is agile in response to developments in a dynamic higher education environment. Through constant reporting, the leadership team responds in a timely manner to institutional challenges. Periodic surveys are conducted among the student population on the performance of the Campus, and follow-up action is taken to remedy areas in need of improvement.
In recent years, the Campus carried out two employee engagement surveys which pointed out somewhat low morale and the need for continuous training and better communication throughout the organisation. The Campus developed initiatives to address the shortcomings based on the response to the survey findings. Through this 329
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