External Quality Assurance II

This course builds on the foundation laid out in Part 1 by focusing on the standards and frameworks that EQA agencies apply, examining how quality is judged across institutions and programmes, and addressing emerging challenges such as cross-border education, online learning, and the rise of degree mills. Emphasis is placed on evaluating diverse approaches to standards—ranging from quantitative indicators to competency-based and outcomes-focused models—and their suitability for different contexts. In addition, the course investigates contemporary pressures affecting EQA agencies, including the expansion of cross-border higher education, the rise of private and for-profit institutions, and the quality implications of technological innovations in teaching and learning. Special attention is given to the threat of degree and accreditation mills, as well as the financial and policy considerations that influence the design and implementation of robust quality assurance systems. Through critical analysis and case-based discussions, students will gain a comprehensive understanding of how standards are developed, debated, and applied in the dynamic landscape of global higher education. The course is also suited to early- to mid-career professionals working in quality assurance, higher education policy, or academic administration; faculty and institutional staff involved in QA processes; and individuals seeking to transition into tertiary education management from related fields. Delivered fully online, the course is facilitator-led and organised into three modules comprising 13 units. Learning is highly interactive, incorporating group work, case studies, and discussion-based activities, supported by supplementary resources provided through the Learning Exchange platform. Assessment is 100% continuous, using a blend of formative and summative tasks designed to assess students’ ability to critically evaluate standards, analyse case studies, and apply QA principles to diverse higher education contexts.