APAD provides academic support systems to ensure that students in online programmes/courses enjoy a meaningful virtual online learning experience, and that all their academic concerns are heard and addressed. Access to Online Academic Support is provided by the Online Programmes Delivery Department. Some of the online support provided include: online orientation for new students; pre-course and programme advising conducted prior to the start of course registration; access to various academic support staff during course delivery; and the opportunity to connect with other students virtually, across online programmes via the “Connecting As Students” (CAS) space.
Academic Support Services
- Email: academicsupport@open.uwi.edu
- Monday to Friday at 9:00 - 11:00 a.m. JA time/10:00 a.m. - 12:00 p.m. EC time
Technology Support
- Email: helpdesk@open.uwi.edu
- Monday – Friday, 8:30am to 4:30pm Eastern Caribbean (EC) time
Academic Resources

