This course builds on the traditional market communication models and applies the latest methods of digital communications and social media applications to the cross-cultural market. Students are apprised of the impact and use of mobile communications in the advancement of international marketing.
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Compensation systems in contemporary public and private organizations are examined in this course. It explores topics such as the determinants of wage and salary levels and structures, legal issues in compensation, intrinsic and extrinsic rewards, and employee satisfaction. The course further examines strategic issues in managing compensation systems along with the development of a total compensation strategy.
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The primary focus of this course is the use of negotiations in a business setting but with particular emphasis on its use for solving problems arising in the context of worker-management relations. The course looks at some key topics in Industrial or Employment Relations and examines the two commonly accepted negotiating paradigms, “distributive bargaining” and “integrative bargaining”.
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This course covers legal compliance and ethical issues in human resource management. Specifically, the course examines compliance to Caribbean labour laws and regulations in HR recruitment, selection, development, training, compensation, placement, retention, termination, discipline, health, safety, workplace discrimination and imbalances, as well as retaliation and privacy issues. Emerging issues, such as sexual harassment, whistle-blowing, internet usage, and data protection are further covered. A significant portion of the course is devoted to ethical challenges encountered by human resources professionals.
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This course provides the opportunity for current/future HR managers and line managers to understand the place of human resource management (HRM) in a business and to grasp the issues and processes that are integral to effective identification of HR needs in the strategic development of organizations. The course also explores theories, concepts, techniques, and applications that inform the design and implementation of policies and programmes bearing upon the acquisition and retention of employees with the competency sets that will ensure organisational effectiveness and competitive advantage.
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This course provides participants with an appreciation of the link between constitutions and administrative action and also introduces them to the legislative process and its impact on the functioning of the civil service. In addition, the course explores the concepts of administrative laws and oversight bodies, and examines the implications of supranational institutions for national decision-making.
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The changes in the theories and practices of state intervention, in both developed and developing countries, are examined in this course. The course explores the machinery of government, the administrative traditions and the principal agency relationships. It also presents critical analyses of the movement away from more rule-based approaches to government activity to the introduction of market-based/market-driven models of state interventions and institution creation.
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Among other things, the course examines the different models of Public-Private Partnership (PPP), their advantages, disadvantages, obstacles to implementation, and implications for the delivery of social services, as well as the role of public servants in PPPs. The course also explores the inherent contradictions of maintaining the ethos of the public service while employing some of the mechanisms of the market.
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This course explores the content and expressions of values and ethics within the public service and identifies the debate around the differences between public and private sector ethics. It covers the elements of public sector ethics at the professional level, examines their implications for the activities and attitudes of public servants and determines the extent to which these values remain relevant, given the introduction of commercial values and increasing interface with the private sector.
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This course explores the major debates that inform why and how public policies are developed. Students are exposed to the basic ideal type model of policy making and acquire a working knowledge of policy analytic techniques.
