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We offer high-quality, flexible, and accessible online degree programmes designed to provide the convenience you need to achieve your academic goals.
Our aim is to provide you with a learning environment in which you can strengthen your skills as a self-directed learner and enhance your capacity to interact and collaborate with your peers, share experiences, challenge accepted ideas and build new knowledge.
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Introduction
The Postgraduate Certificate in Human Performance Improvement (HPI) programme is designed to equip professionals with the knowledge and practical skills to identify, analyse, and address performance challenges within organisations. Participants learn to diagnose performance gaps, determine their root causes, design evidence-based interventions, management implementation and evaluate results to support continuous improvement. A key differentiator is that training is not always the solution to a performance problem: participants learn to examine the wider performance system and determine whether improvement requires training, changes to processes or systems, organisational change, or a combination of solutions.
About the Programme
The certificate prepares professionals for, or strengthens their capabilities in, roles such as performance improvement specialists/practitioners, performance consultants, learning and development specialists, training and development specialists, organisational development practitioners, talent development professionals, instructional designers, and roles involving workforce performance, organisational effectiveness, quality or continuous improvement. It is also particularly valuable for managers, supervisors, HR professionals and other organisational leaders who may not hold an HPI job title but are responsible for diagnosing and improving performance within their teams or organisations.
The certificate may be pursued as a stand-alone professional qualification or serve as a pathway to advanced study. Eligible graduates may transition to the MSc in Instructional Design and Technology (MScIDT) with a concentration in HPI, combining advanced capabilities in instructional design and technology with a systematic, evidence-based approach to improving human and organisational performance.
Entry Requirements
Applicants must possess an undergraduate degree (at least a Lower Second Class or its equivalent) from an approved tertiary institution.
Who is this programme for?
The programme is primarily designed for working professionals responsible for improving people, processes, productivity and organisational results.
This programme is particularly suited for:
- Managers and team leaders
- HR and talent professionals
- Learning and development and training professionals
- Organisational development and change practitioners
- Performance and quality improvement professionals
- Instructional designers
- Professionals working across business and industry, government, healthcare, defence and security, education and the wider public and private sectors.
When will the programme start?
The programme starts in January each academic year.
Duration of Programme
Part time -1 year (including the summer session)
Programme Structure
The Postgraduate Certificate in Human Performance Improvement (HPI) is a 13-credit, fully online professional qualification completed on a part-time basis over one year (three teaching periods, including summer).
The programme comprises three core credit-bearing courses, one elective course, and the required zero-credit Graduate Introduction to Online Learning course. All courses are delivered online through the Global Campus Learning Exchange, supported by web-conferencing technologies.
Assessment
Assessment is designed to emphasise the application of learning to authentic academic, workplace and organisational contexts. Students engage in a range of practical and applied activities, projects, analyses, evaluations and other assessment tasks that demonstrate both conceptual understanding and professional competence.
Academic Preparation
All successful candidates must participate in a Graduate Induction course that introduces them to online study and prepares them for the demands of a UWI graduate programme.
Course of Study
Focuses on selecting, designing and implementing HPI interventions based on identified performance gaps and root causes, while integrating change-management approaches to support sustainable implementation.
Develops capabilities in formative, summative and confirmative evaluation of HPI solutions and the use of evaluation evidence to improve interventions and organisational performance.
Part 1 - Technology Skills
Part 1 is designed to help students to learn how to use the features of the Learning Exchange, without attending a training course. It also helps students to understand the skills needed before they start their programme. This section consists of five subsections. Each subsection provides a list of the topics or tasks that demonstrate the skill level expected and provides access to tutorial information, practical exercises, and a challenge quiz. As students progress through each, they will be required to pass the challenge quiz for each topic area.
Subsections covered include:
● OC Portal
● OC Mail
● Learning Exchange
● ePortfolio
Part 2 - Academic Journey
Part 2 guides students through the expectations of being a postgraduate student of the Global Campus, and the support mechanisms in place to enhance students’ success. This portion of OOL6001 provides an overview of the policies and procedures that govern students’ role in the courses offered. It also identifies the roles and responsibilities of the GC staff that supports each programme, provides guidance on how students should approach their studies, and gives students an opportunity to reflect on their readiness for the programme selected. As with Part 1, there are tutorial information, practical exercises and challenge quizzes.
Subsections covered include:
● Knowing the Academic Support Community
● A Culture of Life-Long Learning
● Assessment Methods
● Graduate Student Skills including Academic Integrity, using Turnitin, Research Skills and Writing Skills
● Regulations and Study Habits
● APA Format & Citation
Applies project-management principles to instructional design projects, including planning, stakeholder engagement, risk management, quality assurance and resource allocation.
