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Finance / Fees / GATE / Holds

Does Global Campus offer payment plans for Graduate programs?

Yes, Our Payment Plan Agreements provide short-term financial assistance to cover tuition fees only and are approved for one semester at a time. Payment Plan Agreements are not available for the Summer Session.

The Summer Session is a shorter period and for most programmes the Summer Session is optional. It is not intended that Payment Plan Agreements should be the normal way in which students finance their entire programme. Such agreements are to be made at the discretion of the local Head of the Global Campus Country Site and are used judiciously to assist students who are having specific financial difficulties.

How do I attain Financial Clearance?

Financial Clearance is attained after a student registers and pays all outstanding and current fees for the semester.

How do I get the Temporary hold removed from my account?

A Temporary Hold will be removed once payment is made and proof of payment, proof of a scholarship or sponsorship, GATE clearance information is submitted via the Registration and Funding Map within the registration period.

How do I go about requesting the refund?

The online refund form can be found on the Open Campus website via this link: http://www.open.uwi.edu/sites/default/files/docs/Form-RefundRequest.pdf

If I am placed on compulsory leave of absence for non-payment of fees will the Accounts Receivables AR Hold be removed from my students account?

Yes

If I am unable to pay my tuition fees all at once, can I pay in installments?

Yes, there is a payment plan. For further information can be found online at
https://www.open.uwi.edu/admissions/undergraduate/financial-information

If I withdraw from the programme at the beginning of the semester, will I be eligible for a refund of fees paid?

Refunds are possible but it all depends on how early or how late into the semester you make the withdrawal request.

You may follow this link for more information on the Refund Policy and The Refund Request Form:
http://www.open.uwi.edu/refund-policy

If after 2 business days my payment is not applied to my student account who should I contact?

Send an email to receivables.finance@open.uwi.edu (copied to your Head of Site) with a copy of the payment slip for ease of reference, clearly stating your name, student identification number and Site of registration.

If fees are outstanding for a previous semester and I wish to re-enter the University will an Accounts Receivables Hold prevent me from registering?

Yes, the Accounts Receivables Hold will be removed when all outstanding fees are paid in full.

If payment is made after the end of the registration period will I be allowed to continue my studies?

No. Gaps in engagement with the Learning Exchange will compromise student performance and success. In extenuating circumstances, consideration may be given on a case-by-case basis.

If payment is made within the registration period will the Temporary Hold be removed?

Yes. If payment is made within the registration period, the Temporary hold will be removed.

If payment is made within the registration period, how long after will the Temporary Hold be removed?

The Temporary Hold will be removed automatically within 2 business days.

Is a payment plan available for Graduate programmes?

Yes, our Payment Plan Agreements provide short-term financial assistance to cover tuition fees only and are approved for one semester at a time. Payment Plan Agreements are not available for the Summer Session.

The Summer Session is a shorter period and for most programmes the Summer Session is optional. It is not intended that Payment Plan Agreements should be the normal way in which students finance their entire programme. Such agreements are to be made at the discretion of the local Head of the Open Campus Country Site and are used judiciously to assist students who are having specific financial difficulties.

Is there any financial assistance available for students pursuing graduate programmes?

Yes, students who require assistance to finance their programme of study at the University are encouraged to discuss their financial situation early with their Site administration so that they can help you identify the available options.

My payment is not applied to my student account who should I contact?

Your payment should be applied after 2 business days.
If it is not, then please send an email to receivables.finance@open.uwi.edu (copied to your Head of Site) for assistance. Be sure to include a copy of the payment slip for ease of reference, clearly stating your name, student identification number and Site of registration.

What are the fees and fines for students?

Transcript
USD $5.00 (plus the costs for fax and/or courier services) 
Purpose : Processing transcript request

Status Letter
USD $5.00 
Purpose : Processing status letters for current students

Late Registration (Fine) 
USD $30.00 
Purpose : Processing changes to registration after the end of the Add/Drop period

Retroactive Leave of Absence (LOA) (Fine) 
USD $30.00 
Purpose : Processing LOA requests after the end of the period.

Other Retroactive changes to the academic record (Fine) 
USD $30.00 
Purpose : Processing changes to academic record arising from students' failure to meet stated deadlines

What courses are funded by GATE?

You can find information about the courses covered by GATE from the Student Facility office, the Admissions Department or via the Open Campus website at the following link: 
https://www.open.uwi.edu/trinidad_tobago/gate-information

What is a Temporary Hold?

A Temporary Hold affects students’ ability to access the Learning Exchange (LE) ONLY and will be used as a reminder that evidence of payment of ALL fees or financial arrangements must be submitted to your relevant Site or the Virtual International Students Office (VISO) by the registration dates provided by the institution.

What is an Accounts Receivables AR Hold?

An Accounts Receivables Hold will affect students’ ability to register for courses, access transcripts, grades, the Learning Exchange (LE) and graduation when fees are due to the institution.

What is the procedure for accessing the payment plan?

You must pay specified percentage of fees according to the payment procedures, select the Installment Plan option as part of your payment method, and agree to the terms.

  1. Log into the student portal (https://portal.open.uwi.edu)
  2. Complete Step 1, Choose Courses in the Registration and Funding map
  3. Download your Fee Assessment in Step 2
  4. Select pay at the bank and/or pay online. The installment plan box will appear
  5. Check the installment plan box
  6. Download and complete the installment plan form.
  7. Proceed to step 4 and upload all payment receipts, the installment plan form and any other relevant documents

Failure to make payments or present evidence of payments made by the due date will mean that you are in default of payment and the actions outlined in the Default Statement will be implemented.

What would happen if I do not receive GATE funding or I am unable to pay my fees by the given deadline?

Your course registrations will automatically be removed and you will be placed on Compulsory Deferral (new students) or Compulsory Leave of Absence (returning students) for the semester.

What would happen if am unable to pay my fees or provide proof of financial support by the given deadline?

You will be automatically de-registered from your courses and placed on Compulsory Deferral (new students) or Compulsory Leave of Absence (returning students) for the semester.

Where can I find information about financial aid?

Financial information can be located on the website via the link:
https://www.open.uwi.edu/admissions/undergraduate/financial-information…
Click on 'Financial Information' link

Who is eligible for a payment plan?

If you are in good financial standing you will be eligible to sign up for the Payment Agreement Plan.

Why do I have a Temporary hold on my account?

A Temporary hold will appear on your account when you register for courses at the beginning of the semester. A Temporary Hold affects students’ ability to access the Learning Exchange (LE) ONLY and will be used as a reminder that evidence of payment of ALL fees or financial arrangements must be submitted when registering online by the registration dates provided by the institution.